Privacy Policy
Last updated: September 13, 2026
About This Privacy Policy
This Privacy Policy explains how A Hermit’s Terrariums, a DBA of Stonewall Enterprise Group, collects, uses, and shares information when you visit ahermitsterrariums.com, submit a form, request a workshop, register for an event, purchase a ticket, or otherwise communicate with us.
Information We Collect
We may collect information that you voluntarily provide, including:
• Your name, email address, telephone number, and organization
• Workshop requests, event details, preferred dates, locations, and estimated participant counts
• Messages, questions, accommodation requests, and other information you submit
• Event registration, ticket, transaction, and payment-status information
• Information related to private workshops or custom terrarium inquiries
Payments are processed through Wix and its connected payment providers. We generally do not receive or store your complete payment-card number.
Our website and its service providers may also automatically collect limited technical information, including your IP address, browser or device type, pages visited, approximate location, and interactions with the website.
How We Use Information
We may use your information to:
• Respond to questions and workshop requests
• Coordinate public events, private workshops, and custom projects
• Process event registrations and payments
• Send tickets, confirmations, reminders, updates, and customer-service messages
• Provide requested accommodations or alternative ways to access information
• Maintain, secure, and improve our website and services
• Prevent fraud, investigate technical problems, and comply with legal obligations
• Send promotional emails when you have agreed to receive them or when otherwise permitted by law
How We Share Information
We may share information with service providers that help us operate our website and business, including:
• Wix and connected website services
• Event-registration and ticketing services
• Payment processors
• Email and communication providers
• Technology, hosting, security, and analytics providers
These providers may process information according to their own terms and privacy policies.
We may also disclose information when reasonably necessary to comply with the law, respond to a lawful request, protect our rights or safety, investigate fraud, or complete a business reorganization or transfer.
We do not sell or rent personal information.
Cookies and Similar Technologies
Our website and its service providers may use cookies and similar technologies for essential website functions, security, remembering preferences, understanding website activity, and improving the visitor experience.
You may manage cookies through your browser settings and any cookie controls displayed on our website. Disabling certain cookies may affect how some website features function.
Email Communications
We may send transactional messages related to workshop requests, registrations, tickets, payments, schedule changes, or customer-service inquiries.
If you receive promotional emails from us, you may unsubscribe by using the link provided in the message or by contacting us. You may still receive necessary transactional messages concerning an active booking or purchase.
Information Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, protect our business, and meet legal or financial obligations.
Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable recordkeeping requirements.
Information Security
We use reasonable administrative and technical measures to protect the information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed to children under 13, and children under 13 should not submit personal information directly through the website.
A parent, guardian, school, library, organization, or event host may provide information necessary to register or arrange participation for a minor. Please avoid submitting sensitive medical information through a general website form. Contact us directly if an accommodation or safety concern needs to be discussed.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Some information may need to be retained for legal, financial, security, or legitimate business purposes.
Depending on where you live, you may have additional privacy rights under applicable law. We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to social media pages, event venues, maps, and other independent websites. We do not control the privacy practices of those websites, and their own privacy policies apply when you visit them.
Changes to This Policy
We may update this Privacy Policy as our website, services, or information practices change. The revised date will appear at the top of this page.
Contact
For privacy questions or requests, contact: